1. Data Collection Practices

We collect certain information to enhance user experience and improve our services. The types of data we collect include:

• Personal Information: Name, email address, phone number, and institution details when you sign up or contact us.
• Usage Data: Information about how you interact with our platform, including page visits, login activity, and device information.
• Uploaded Content: Any files, documents, or resources shared by users within our platform.

We ensure that data collection is limited to what is necessary for delivering our services efficiently.

2. Purpose of Data Usage

We use collected data for the following purposes:

• To provide, operate, and improve our platform’s features and services.
• To personalize user experience and offer relevant content recommendations.
• To process transactions, manage subscriptions, and provide customer support.
• To send important service updates, notifications, or promotional content (with opt-out options).
• To ensure compliance with legal and security requirements.

3. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information. However, we may share data in the following cases:

• With trusted third-party service providers to facilitate operations such as payment processing, cloud hosting, and analytics.
• To comply with legal obligations if required by law enforcement, regulatory authorities, or court orders.
• To protect our rights and security, including fraud prevention, abuse detection, and enforcing our terms of use.

All third parties handling data on our behalf adhere to strict confidentiality and security policies.

4. User Data Control

We believe in giving users control over their data. You can:

• Access, update, or modify your personal information through your account settings.
• Request data deletion if you no longer wish to use our services.
• Opt-out of marketing communications at any time.

For any data access or deletion requests, please contact us using the details below.

5. Data Security Measures

We prioritize data security and implement robust measures to safeguard user information, including:

• Encryption protocols to protect sensitive data during transmission and storage.
• Secure access controls to prevent unauthorized access to user accounts.
• Regular security audits and updates to mitigate potential vulnerabilities.
• Compliance with industry standards to ensure a safe digital environment for our users.

While we take every precaution to protect your data, we encourage users to maintain strong passwords and follow best security practices.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, track visitor behavior, and analyze website performance. You can modify your browser settings to disable cookies, though this may impact certain website functionalities.

For any questions, concerns, or requests regarding your data and privacy, please contact us at info@myedulearn.com